Product - Platonic Research

Move from assumptions to evidence

Traditional Approaches

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Process discovery is manual and quickly goes staleManual process discovery
Teams spend weeks interviewing people and rebuilding workflows, then repeat the analysis as work changes.Workflows built through interviews take weeks and need continuous updating.
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System data only shows part of the processIncomplete process capture
BI dashboards capture logged events but miss the desktop work between them.
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Process analysis takes weeks to set upProcess analysis setup takes weeks
Integrations, data pipelines and technical setup slow down deployment.
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Decisions rely on assumptions and fragmented knowledgeDecisions rely on anecdotes
Different teams have different explanations of how work runs and what should change.Different teams explain differently how work runs and what should change.
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Rework, exceptions, and bottlenecks stay hiddenOpportunities stay hidden
Bottlenecks, handoffs and repeated manual work are hard to spot and quantify.

With Platonic

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Processes are reconstructed automatically and stay currentAutomated process discovery
Platonic turns recorded activity into process maps and continuously tracks how work changes.Turn recorded activity into process maps and track how work changes.
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See work across every application
Capture email, spreadsheets, browser tools and internal systems without API integrations.Capture email, spreadsheets, browser tools and internal systems.
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Deploy in a day, without integrations
Choose where your data is hosted and start capturing work immediately.
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Build a shared, evidence-based context layer for your operationsBuild a context layer for operations
Use the same process knowledge to investigate problems and decide what to automate and how.Use evidence to investigate problems and decide what to automate.
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See and quantify rework, exceptions and bottlenecksUncover opportunities
Compare process paths and timings to expose bottlenecks, variants, handoffs and repeated manual work.Expose bottlenecks, variants, handoffs and repeated manual work.

How Platonic builds a clear view of your processes

Observe

Capture work across desktop and browser apps with clear privacy boundaries.Capture work across desktop with clear privacy boundaries.

See workflows that logs miss across spreadsheets, email, and internal systemsSee workflows across spreadsheets, email, and internal systems
Employees can pause recording and control what gets shared
No typed text, camera, microphone, or continuous recording. Screenshots only.No typed text, camera, microphone, or continuous recording.

Map

Group recorded actions into activities and recurring workflows.

Automatically extract processes from recorded work
Trace extracted tasks back to the underlying screenshots.
Understand where time is spent and which applications support the work

Measure

Turn process knowledge into measurable improvements.

Build an operational knowledge layer and ask it anything
Set alerts for bottlenecks, manual work, exceptions and value leakage
Define and continuously monitor the KPIs that matter across your processesContinuously monitor the KPIs that matter across your processes

Security and privacy built for enterprise workflows

Explore Security

Deployment

Cloud or on-premises

Deploy on Platonic-managed infrastructure, infrastructure of your choice, or fully on-premises.

Privacy

Control what gets captured

Pause and resume recording, exclude personal applications, and delete recordings before they are shared.

Encryption

AES-256 and TLS 1.2+

Customer data is encrypted in transit and at rest across storage, service communications, and backups.

Access Management

SSO and least privilege

Enterprise authentication and role-based access help restrict data to the right users.

Compliance

SOC 2 and GDPR in progress

Platonic is actively completing its SOC 2 and GDPR compliance programs.

Data isolation

Customer data stays isolated

Access is scoped by customer and user to prevent unauthorized access across tenants.